How to resolve "No previous employment details found against this UAN" error and the but to unable to enter alphanumeric value (00E) in "Enter Extension" field
The scenario:
As of today i.e. 03-Jan-2018, if you are trying to submit an online transfer and your previous employers PF was managed by an exempted trust you will face an bug(I think it is a bug) in the system.
The bug:
In the first section named "Step 1: Select details of previous accounts (which are to be transferred)" you'll find a button named "Get MID".
Upon clicking on that button in the popup you'll find an input field with label "Enter Extension".
In that text input field, you won't be able to enter any value other than numeric fields.
As for the exempted trusts, the EPF number usually consists of an "Extension Number" like "**E".
But that field won't allow you to enter that alphanumeric value.
The outcome:
Because of this bug, all the member whose previous employer PF is managed by an exempted trust they are unable to select the Previous Account.
The workaround:
The workaround to this situation is to enter your UAN in the field with label "Member ID / UAN".
Then click on "Get Details" button.
Here If everything works perfectly you should be able to select the previous account.
But I faced some challenges there.
Problem 1.
When I clicked on the "Get Details" button I used to get the error "No previous employment details found against this UAN".
Solution:
Contact your previous employer and asked them to add the details for "DOE EPF" and "DOE EPS".
After they add those details you can verify the same in "View -> SERVICE HISTORY" page.
Now you are one step closer to your goal.
Problem 2.
After solving the Problem 1, you'll face an error "Trust details are not available against this member ID.".
Solution:
Contact your previous employer about this issue and they will add the Trust Details with the member ID.
Final Conclusion:
Using this workaround you'll be able to submit your online transfer claim even when the bug is not allowing you to select the previous account.
Hope this helped you.
If you have any query or suggestions please feel free to contact me any way possible. Will try to help you as much as possible.
Regards,
Sarnendu Mukherjee
This comment has been removed by a blog administrator.
ReplyDeletenice one
ReplyDeleteOne question here - are the steps applicable when previous employer UAN and current employer UAN are different ?
ReplyDeleteNo.As per my knowledge, till now the case you are stating it is not possible to transfer online. You'll have to submit manual claims.
DeleteYou can transfer even if the UAN are different.Just update the DOJ and DOE of your previous employer and while raising transfer request give your member id.
DeleteThis comment has been removed by the author.
DeleteThanks..
DeleteThank you. these details are very helpful.
ReplyDeleteI am getting this error "Details of pervious account and different than current. Hence claim cannot be processed" What could be the issue?
ReplyDeleteI have 2 diff UAN, I have the DOE updated from previous employer.
As per my understanding, if you have two different uan, which should not be the case but many times it happened with many people, you'll have to submit manual claim by filling form 13 by hand send 3,4 copies to your current organisation they will keep two copies and attested two copies for you or them to send to your previous organisation and there they will attest and submit to the pf office. The process may vary a little case to case depending upon the exempt status of your previous and current organisation's.
DeleteHope this helps.
My previous company not updating the Last date of leaving, due to this i revived this message No previous employment details found against this UAN. What should i do. Can i compliant to pf office for last company throgh mail??
ReplyDeleteThere is Grievance portal for PF related issues you can register a grievance here.
Deletehttps://epfigms.gov.in/homepage.aspx
If this does not help then send a message in Facebook to EPFO social handler. https://www.facebook.com/socialepfo/
They might give you some contact to register you complaint.
Hope this helps.
Thank you so much dada, I was able to lodge the complaint..waiting for the solution from PF office.
DeleteI am facing this error ""form parameter tampered" after entering the OTP for transfer from previous employer to current employer. Please help
ReplyDelete
Deletehey Murali, did you find solution for this? I am facing same issue
Really Amazing Post
ReplyDeleteThis blog was amazing, I feel too good to read it. It is really helpful article
for me
Really Amazing Post
This blog was amazing, I feel too good to read it. It is really helpful article
for me
Really Amazing Post
This blog was amazing, I feel too good to read it. It is really helpful article
for me
Really Amazing Post
This blog was amazing, I feel too good to read it. It is really helpful article
for meHow to Get Uan Number
I have Same UAN But PF Account Number Is Different At The Time Of Select Previous Employeer Same Error Occur But When Enter UAN Number And Click Get Details Of Previous
ReplyDeleteEmployeer Messsage Occur Details Not Found What Should I DO
If nothing is working then you might need to submit a manual claim by filling Form 13.
DeleteI have same UAN, but PF is different.I entered previous Employer PF account and clicked on "Get Details", it showing empty details with only headers. What should I do in this case.
ReplyDeleteNot sure what exactly is the problem here. But if you are facing to much problem online its better to submit offline claim by filling form 13. Believe me i have waited almost 2 years but the system didn't improve. Just submit a offline claim its better that way.
DeleteI have same UAN, but PF is different.I entered previous Employer PF account and clicked on "Get Details", it showing empty details with only headers. What should I do in this case
DeleteI do have the same issue. Have you got solution for this ? Please let me know, what you have done to solve this.
Can previous organization update the trust details? I'm being told that they are yet to receive update from the PF office.
ReplyDeleteIn my case the same thing happened they directly said it wont be possible to map the trust details with my EPF account so they suggested me to submit a manual claim by filing Form 13 and getting it attested by the current employer and send it to previous employer. Sorry for the late reply. Hope this helps.
DeleteHi Sarnendu - is there any wayout how i can check if trust details are updated or not, because i am facing this same issue. as per my previous employer they have updated the TRUST details but system is still showing same error.
ReplyDeleteSorry I faced the same problem , the problem with my previous organisation was they maintained a separate pf no and the said can not be linked with my EPF account. So they asked me to submit a manual claim for the same. Its best to submit manual claim (Submitting filled Form 13 to you current organisation getting it attested and send it to your previous organization) for the cases of exempted trusts. Hope this helps.
DeleteHi Sarnendu,
ReplyDeleteif my previous employer didnot update the date of exit details in the portal, is there is any way to merge both pf ac
Hi Sarnendu,
ReplyDeleteWere you able to successfully transfer your old PF account to your current PF account? If yes, are you able to view the transferred amount in your current PF account?
Your blog was helpful for me. I hope even in my case the suggested workaround works as the issue I faced is the same.
Regards,
Aavil
My PF online Kiya hoon 18 December 2018 sameera PF abhi tak Nahi Aaya
ReplyDeleteThanks a lot. it was very helpful
ReplyDeleteHello,
ReplyDeleteMy EPF from previous employers have already been transferred under my current employer UAN Passbook, however I did not see my previous employers details under the EPFO portal > Service History and now when I am trying to transfer online, I am getting an error: No previous employment details found against this UAN. Not sure why even after my PF got successfully transferred to current employer’s passbook, it is not showing in the EPFO portal and why it is not getting transferred online? Please help!
Regards,
Sandesh
Hi, I've submitted my online of transfer request close to 50 days back. My PF account money was handled by trust. As of now I it not got transferred. So my question is do I need to submit Form 13 in previous employer or to the current employer? Please provide me solution.
ReplyDelete
ReplyDeleteHi i am trying to transfer pf from my previous account to current account but i am getting error : form parameters tampered.
awaiting for your reply.
srivinee07@gmail.com
Thankyou so much. This article really helped.
ReplyDeleteHello,
ReplyDeleteMy EPF from previous employers have already been transferred under my current employer UAN Passbook, however I did not see my previous employers details under the EPFO portal > Service History and now when I am trying to transfer online, I am getting an error: No previous employment details found against this UAN. Not sure why even after my PF got successfully transferred to current employer’s passbook, it is not showing in the EPFO portal and why it is not getting transferred online? Please help!
Thanks
Brijesh
Hi,
ReplyDeleteAm having 2 employers in one UAN and want to transfer money from my previous employer to another account. All the exit dates are already updated in the previous employer account but am getting an error, ‘Details of previous account is different than current hence cannot he processed’
What should I do in this case? Please help
Hi,
ReplyDeleteThanks. It is a very useful post. The issue for me was that the DOE was not updated by the previous employer. I followed up with previous employer and then I could submit the claim form.
I already claimed the pf and pension from mg last employer. My pf and pension was not tranferred from my previous employer to my last employer as my previous one was a trust. Now I sent all the doc manually to mh previous employer and they claimed PF. However they said the pension I need to claim online. But when I try to claim only pension it automaticallt takes the last employer pf account which is alreaded settled and I do not get any option to select the previous employer hence unable to claim. What can be done in this case?
ReplyDeletepls help me
ReplyDeleteWhen I clicked on the "Get Details" button I used to get the error "No previous employment details found against this UAN".
ReplyDeletei Have checked in service history, DOE EPF & EPS both mentioned.
After that i am facing the problem.
Thanks
NO DATA FOUND AGAINST THIS MEMBER ID : DSNHP00937650000000318 WHEN CHECKING PREVIOUS EMPLOYMENT DETAILS
ReplyDeleteThank you for the details. In my case, DOE EPF and DOE EPS not updated.
ReplyDelete2010 EPF number hai but uan no nehi sir kiya karna padega
ReplyDeleteMy previous employer pf fund transfer long back but my present UAN no service history not shown of previous employer service history only present employer history shown i submitted transfer request previous employer to present employer my present employer verified but pf field office rejected at present we have two uan no kindly advise
ReplyDeleteMy previous employer pf fund transfer long back but my present UAN no service history not shown of previous employer service history only present employer history shown i submitted transfer request previous employer to present employer my present employer verified but pf field office rejected at present we have two uan no kindly advise
ReplyDeleteVV P Sharma
Faced similar incident the way you mentioned above, but once we "MARK EXIT", by default "DOE EPF" and "DOE EPS" is reflected, still one encounter with the same errors.
ReplyDeleteThe staffs of Genius Consultants Ltd., unit of Kolkata is the worst, not a single employees are helpful and knowledgeable enough to guide you through the PF withdrawal procedure. Gone through hell during this pandemic!
Hi Sarnendu,I worked with TCS then IBM and now Accenture.My PF bakance transferred to IBM which reflects in my passbook.now while trying to transfer IBM PF to Accenture,the claim rejected saying -EPS Service details not updated for first service tenure".I had no visibility on EPS and I thought with PF transfer,eps also transferred.EPFO asking for EPS annexure K which I don't have,but I have PF annexure K.What should I do now ?
ReplyDeleteContact Vakilsearch for PF registration
ReplyDelete